Athletic Heroes

Athletic Heroes Privacy Policy

Athletic Heroes Privacy Policy

Effective Date: September 2026

Operated by: SEED Tennis Limited (admin@seedtennis.co.nz)

Quick Summary for Parents

  • We only collect basic profile details and training/assessment results to run the program.
  • We never sell your personal data to third parties.
  • Payments are handled directly by Stripe—we never store full credit card details.
  • You (or your child’s parent/guardian) can request to view, update, or delete your family’s data anytime by emailing admin@seedtennis.co.nz.

1. Who We Are

Athletic Heroes is a junior tennis strength and conditioning program owned and operated by SEED Tennis Limited (“SEED Tennis”, “we”, “us”, “our”). The program was designed and developed by Hugo Santos (Tennis Coach & Director, SEED Tennis) and Hernan Garcia (High-Performance S&C Coach).

This policy explains how we collect, use, share, and protect personal information when you visit our landing pages, websites, and web apps (including athleticheroes.app, home.athleticheroes.app, and related subdomains).

  • Email Contact: admin@seedtennis.co.nz
  • Phone / WhatsApp: +64 22 311 3216 / +64 21 071 9291

2. Who This Policy Applies To

This policy applies to young athletes, parents/guardians, coaches, and visitors who use Athletic Heroes. By accessing our website or web app, you agree to the practices described in this policy.

3. Information We Collect

Information Provided by You or a Parent/Guardian:

  • Account Profiles: Parent/athlete name, display name, email address, password, age group, or date of birth.
  • Training & Assessment Data: Exercise selections, workout logs, performance scores (1–4), “Ability 5s” metrics, medal/level outcomes (Bronze to Platinum), and attempts history.
  • Communications: Direct inquiries, feedback messages, or support emails.

Automatically Collected Technical Data:

  • Device & Usage: IP address, browser type, device type, screens viewed, and diagnostic/error logs to keep the app running smoothly.
  • Cookies & Local Storage: Used to maintain login sessions and remember user preferences.

Payment Information:

  • All payments are securely processed by Stripe on behalf of SEED Tennis Limited. We do not collect, handle, or store full credit card numbers on our servers. Statement charges will appear as SEED TENNIS.

4. How We Use Your Information

  • Deliver the Core Service: Manage accounts, calculate fitness levels, display assessment dashboards, and award achievement badges.
  • Improve Performance: Fix bugs, run analytics, and improve workout user experience.
  • Parent & Service Communication: Send essential service notices, subscription receipts, and program updates.
  • Safety & Compliance: Prevent fraudulent account access and ensure community security.

5. Sharing Your Information

We do not sell personal data. We only share data with trusted providers required to run the service:

  • Infrastructure & Service Providers: Web hosting, database management, email delivery, and Stripe payment processing.
  • Coaches & Club Admins: Linked coaches assigned to your athlete’s account to review physical training progression.
  • Legal Obligations: Authorities or legal entities only where required by applicable law.

6. Children’s Data & Parental Control

Athletic Heroes is designed for junior athletes aged 6–14 under direct parental oversight:

  • Parents/guardians maintain full control over child profiles.
  • A parent or guardian may request to review, modify, or permanently delete a child’s training profile at any time by emailing admin@seedtennis.co.nz.

7. Data Security & Retention

  • We employ industry-standard encryption (SSL/HTTPS) and least-privilege admin controls to safeguard data.
  • Personal data is retained only as long as necessary to provide the service or meet legal accounting obligations. When an account is closed, personal data is permanently deleted or anonymized.

8. Your Rights

You and your parent/guardian have the right to:

  1. Request a full copy of the data stored in your account.
  2. Correct inaccurate account details.
  3. Request complete account deletion.
  4. Opt out of non-essential promotional communications.

9. Contact Us

If you have any questions or wish to exercise your data privacy rights, please contact us:

  • Company: SEED Tennis Limited
  • Email: admin@seedtennis.co.nz
  • Location: Auckland, New Zealand
  • Website: home.athleticheroes.app